These Terms & Conditions ("Terms") set out the basis on which Flower Delivery Beaconsfield ("we", "us", "our") supply our online flower delivery products and services to customers in Beaconsfield and surrounding areas. Please read these Terms carefully before placing any order as they govern your use of our website and the contract that forms between you and us upon placing an order. By accessing our site or placing an order, you agree to be bound by these Terms. These Terms apply to all customers in Beaconsfield and its surrounding localities who use our online flower delivery service.
In these Terms:
To place an order for flower delivery in Beaconsfield or the surrounding areas, please follow the online instructions on our website:
You are responsible for ensuring that all order details and recipient information provided are accurate. We will not be liable for late, failed, or misdirected deliveries arising from incorrect or incomplete address information.
Upon receipt of your order and successful payment, we will send you an email confirmation outlining your order summary and estimated delivery details. The contract between you and us will form once we send you this confirmation. We reserve the right to refuse or cancel your order at our discretion for reasons including, but not limited to, unavailability of Products, inability to deliver to the specified address, or suspicion of fraudulent activity. In such cases, any payment already made will be refunded in full.
Payments for orders must be made in full at the point of placing your order. We accept various mainstream debit and credit cards, as well as other secure payment methods as indicated on our checkout page. Prices listed include VAT where applicable unless otherwise stated. All payments are processed securely, and your card details will not be stored or accessible to us at any time. Your order will not be processed or dispatched until full payment is received. If your payment is declined or not authorised, your order will not be accepted or fulfilled.
We offer flower delivery throughout Beaconsfield and its surrounding areas. The following terms apply:
All Products are subject to availability. In rare cases, if specific flowers or items are unavailable (due to seasonal variations or supply issues), we reserve the right to substitute with an item of equal quality and value. We will endeavour to maintain the style, theme, and value of your chosen arrangement. Where possible, we will inform you of significant substitutions, however minor changes may occur without notice. Images displayed on our website are for illustration purposes only. Actual Products may vary in appearance due to differences in flower maturity, seasonality, and availability.
All prices listed are in GBP (£) and include VAT where applicable. Prices are subject to change without prior notice, but such changes will not affect orders already accepted and paid for. Promotional offers, discounts, or voucher codes may only be used in accordance with their specific terms and within the validity period indicated. Offers may not be combined unless specifically stated.
Cancellations: To cancel an order, please notify us as soon as possible. Cancellations can be made up to 24 hours prior to the scheduled delivery date for orders due within Beaconsfield and surrounding areas. If the order has already been prepared, dispatched, or delivered, cancellation may not be possible and you may still be charged in full.
Refunds: If your order is eligible for a cancellation and refund, we will process the refund to your original payment method within 5-10 working days. If you receive flowers that are damaged or not as described, please inform us within 24 hours of delivery. We may request photographic evidence prior to assessing refunds or replacements.
Order Amendments: If you need to amend details of your order (e.g., delivery address, message, or product selection), please contact us as soon as possible. Amendments are only possible if the order has not yet been prepared or dispatched. We will do our best to accommodate changes, but this cannot be guaranteed.
Due to the perishable nature of flowers and related products, returns are generally not accepted except in cases of damage or error for which we are responsible.
We will not be liable for any losses or damages arising from:
Our total liability for any claim in connection with an order shall in no event exceed the purchase price of the Products concerned. Nothing in these Terms seeks to limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any matter for which it would be unlawful for us to exclude or restrict liability.
We take your privacy seriously and comply with all applicable UK data protection laws. Any data or personal information collected from you during the order process is only used for processing your order, delivering the flowers, and assisting with any order-related queries. For further details, please refer to our Privacy Policy.
These Terms and any contract for the purchase of Products from us shall be governed by and construed in accordance with the laws of England and Wales. By placing an order, you agree that any disputes arising in connection with these Terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update or amend these Terms from time to time to comply with legal requirements or to reflect changes in our service or business practices. Updated versions will be published on our website, and your continued use of our service after such publication shall constitute acceptance of the updated Terms.
If any provision of these Terms is held to be invalid or unenforceable, in whole or in part, it shall not affect the validity or enforceability of the other provisions. These Terms represent the entire agreement between you and us in relation to online flower delivery in Beaconsfield and surrounding areas, and supersede any previous agreements or communications.
If you have any questions regarding our Terms & Conditions, your order, or any concern related to your flower delivery in Beaconsfield or its surrounding areas, please contact us via the contact form on our website. Our team will endeavour to assist you promptly and resolve any issues where possible.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Beaconsfield, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Beaconsfield.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
